Want to move to a different plan? Here's how it works.
How to change plans
Plan changes aren't self-service. Just raise a support ticket letting us know which plan you'd like to move to, and we'll take care of it.
Downgrading
We do not offer the ability to downgrade your plan. If you want to downgrade your plan, you must cancel your current plan and order a new one. To do this, raise a support ticket with our billing team, and we'll walk you through the process.
When it takes effect
Upgrades take effect immediately, and your billing is prorated automatically. You're only ever charged the fair difference for the time remaining in your billing period.
How does it work?
With an upgrade, we'll organise everything for you. You'll be required to undergo an upgrade onboarding call where we verify that an upgrade is suitable for you and figure out which pages and features you'd like adding to your website.
Need help deciding which plan is right for you? Just ask — we're happy to talk through it before you switch.